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Every Claim, On the Record.

The next-generation software platform for claims and assignment management.

altahub.app / session / A-2026-1180
Rec
Sam Smith
John Young
2 min 47 sec

THE WORK CENTER

One file. Every phase.

Every assignment carries its own phase list. Activities check off as the work happens, and capture lands on the file as it is taken.

AltaHub work center — intake photos, exterior corners captured

CAPABILITIES

Features beyond capture. Purpose-built for claims.

AltaHub

Remote Visual Intelligence

Scheduled, guided, multi-party inspection sessions that record straight onto the assignment and report into one dashboard.

Scheduling and remindersCheck-in and waiting roomMulti-participant sessionSecure device connectivityLive recordingTwo-way audioSession history and transcript
Session · A-2026-1180Heavy equipment
Participants3 joined
Jen AmberTPA Admin · hostIn call
Curtis BoydHeavy Equipment Adjuster · capturingIn call
Asset OwnerJoined by link · no app requiredWaiting
Live transcript · 10:42

Panning the left track now, hold there.

Got it. Capturing that frame to the file.

Recorded to the assignmentOpen session →
A-2026-1180 · Heavy equipment

Intake and dispatch

Assignments land structured and route by map, skills, and capacity, with surge coverage for CAT events.

Smart ImportFNOLCoverage checkSLA clock
Dispatch · A-2026-1180SLA 3h 12m
M. Collins · 6.2 miHail cert · 4 of 8 slots · ETA 41 minAssign
R. Silva · 12.8 miHail cert · 7 of 8 slots · ETA 1h 06mBackup
Routed by skills · location · capacityBoard →

Workflow and analysis

Phases built from real activity types, with findings, condition flags, and a timeline that files itself.

Checklists360 photoLive inspectionsSelf inspectionsFindings timeline
Workflow · Hail appraisal4 phases
INTAKE3 activities
INSPECT5 activities
SCOPEin progress
REVIEW2 activities
Activities · Scope3 of 5 done
Assignment receivedDone
Contact and scheduleDone
Live session capturedDone
Damage scoped to panelsRunning
Estimate writtenQueued
Next phase · ReviewOpen workflow →

People and money

Roles, skills, credentials, and hours on one side; pricebooks, invoicing, and payments on the other.

CredentialsPricebooksTime and expensePayments
Invoice 4471 · A-2026-1180Due net 15
Field appraisal · physicalpricebook$285.00
Mileage · 62 mi @ $0.67T&E$41.54
Dent scoping · 40 dentsrated$160.00
Total billable$486.54
ACH · Inv 4468 settled+$1,240.00
Payout to IA Firm · pending$312.00
Rated from client pricebookPay now

Your claims desk. Just faster.

01

Intake

Assignments arrive structured. Smart Import reads them from your inbox and the SLA clock starts on arrival.

02

Dispatch

Route by map, skills, credentials, and capacity, with surge coverage when a CAT event lands.

03

Capture

Photos, video, and measurements file themselves onto the assignment, stamped to the moment.

04

Live sessions

Multi-party inspection in the browser. No app for participants, recorded and transcribed to the file.

05

Workflow

Phases built from real activity types. Exceptions surface as required actions before anything closes.

06

Money

Pricebooks rate the work as it is logged. Time, expense, and flat fee on one invoice.

CONTACT

See it live, ask questions.

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